Contract Logix Takes Top Prize in G2 Summer 2021 Rankings
Contract Logix recently secured the top spot in the Summer 2021 G2 Results Index for Contract Lifecycle Management (CLM). The company continued its leadership, also ranking as a “High Performer” in the G2 Summer 2021 Grid® Report for Contract Lifecycle Management Software. G2 scores products and sellers based on actual customer reviews of the software, as well as data aggregated from online sources and social networks.
This recognition comes after an incredible year for the company and triple-digit percentage growth in usage of its products as customers rapidly digitize contracts and business processes. This skyrocketing adoption provides clear and convincing evidence that executing digital transformation strategies continues to be a top priority for Legal, Procurement, Sales, Finance, and IT organizations, and that CLM plays a foundational role in these efforts.
Even with the explosive growth in usage, Contract Logix prides itself on having a very customer-centric culture. The company’s Customer Success model is one of the things that really sets it apart from competitors. That’s because Contract Logix’s biggest focus is helping customers get up and running and getting business value from its software very quickly without the need for complicated, costly, and time-consuming implementation services that drag on for months and months. The company’s Customer Success Managers (CSMs) were specifically called out as a “unique contract lifecycle management feature” on GetApp, an influential Gartner site that ranks business software and features research, insights, trends, and validated user reviews, giving buyers the tools they need to make informed decisions when exploring software products. Contract Logix was recognized as a top 5 best contract lifecycle management tool scoring an average of 4.1 out of 5 stars according to user reviews to be selected in the best contract lifecycle management category.
Customer-centricity was also key to the company’s G2 rankings. According to G2, “the Results Index for Contract Lifecycle Management (CLM) | Summer 2021 report is affected by the following (in order of importance):
- Customers’ reported ease of doing business with the seller based on reviews by G2 users
- Customers’ satisfaction with the product’s quality of support based on reviews by G2 users
- Customers’ likelihood to recommend each product based on reviews by G2 users
- The number of reviews received on G2; buyers trust a product with more reviews, and a greater number of reviews indicates a more representative and accurate reflection of the customer experience”
Furthermore, Contract Logix CSMs are highlighted in numerous G2 reviews, with “quality of support” receiving an above-average 9.4 out of 10 stars. One reviewer stated, “They work to fit your needs, and if your needs change, they help modify it. They want the product to work for you.”
Contract Logix is always proud of the recognition provided by the people it aims to serve, customers. If you’d like to speak with one of our specialists or want to see a demo of our software, just click here.