Assure your success by getting up and running quickly and accurately with our contract management software services. Every customer is assigned a CSM as part of our Customer Success Model to help you onboard, setup, and get the most value out of your intelligent contract management system.
Success Model Benefits:
Dedicated team and CSM throughout the life of the customer relationship
Knowledgeable staff provides best practices methodologies to ensure customers gain the most value
On-demand success model so customers get services when needed
Knowledgeable subject matter experts (CSMs) help customers onboard using an efficient and effective success model. This ensures clients the peace of mind that they will actually get up and running and gain the most value.
Onboarding Services Benefits:
Rapid onboarding and time-to-value
CSMs are specialists trained to guide customers step-by-step
On-demand learning and success with best-in-class onboarding practices
Configuration of Contract Logix’ intelligent contract management platform is quick and easy. Armed with today’s best practices for contract management, CSMs guide customers with practical setup and configuration steps and knowledge. Tailor the type of data captured in your records and how it is presented in the software.
Configuration Services Benefits:
Easily add and modify record types, and layouts using simple drag and drop capabilities
Complete flexibility to customize and group the data organized and captured
Quickly add users, password controls, and roles and permissions
Get help quickly by leveraging CSMs and our Customer Success Team
Harness your existing contract information and data quickly and accurately. Customers can easily migrate all existing contract data using our data migration tools. Further, throughout this process, our CSMs support customers by providing insights and methodologies for data preparation and import.
Data Migration Benefits:
Accurately migrate from any system or spreadsheet
Gain industry migration techniques from our experienced data migration specialists
Leverage data import tools to quickly, but accurately import all data and documents
Become the CMS expert! Contract Logix offers multiple training options to empower your internal administrators and end user community with the necessary tools to adopt, use, and get value from the platform.
CLM Training Benefits:
Flexible training options: live, online, and video
Built-in help system to enable your end users when using the product
Library of video tutorials and documentation available for customers
Trained, knowledgeable customer success and support representatives provide ongoing support and assistance when you need it. Whether customers have questions about how to accomplish something or they run into a technical issue, Contract Logix provides unlimited support throughout the life of the customer relationship.
Customer Support Benefits:
Team of experienced experts for support and technical assistance
Available via direct phone, email, and online form